Technology That Just Works
Running student accommodation technology in-house is expensive and complex. Our managed support package takes the burden off your team. We handle everything from monitoring and maintenance to hardware replacement and software updates.
With guaranteed response times and a dedicated account manager, you get the reliability of an in-house IT team without the overhead. Focus on running your property while we keep the technology running smoothly.
What's Included
Monitoring
Round-the-clock surveillance of all your technology systems with instant alerting.
Proactive Maintenance
Regular system health checks and updates to prevent issues before they occur.
Hardware Replacement
Failed hardware is replaced quickly under your SLA to minimise downtime.
Software Updates
All firmware, security patches, and software versions kept current and secure.
Monthly Reporting
Detailed reports on system health, uptime, incidents, and performance metrics.
Dedicated Account Manager
A single point of contact who knows your property and understands your needs.
Emergency Support
Priority escalation path for critical issues affecting student safety or operations.
Guaranteed Response Times
SLA-backed response and resolution times for every support ticket.
Perfect For
Get Managed Support Today
Let us take care of your technology so you can focus on running your student accommodation.